There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

DECT is a reliable and secure technology that’s still widely used today. Learn about this wireless Bluetooth alternative and ...

Learn more about GoTo Connect, the VoIP phone system from the business software company, including its features available and pricing options.

The 988 Suicide & Crisis Lifeline is now operational nationwide. Some of the phone counselors say they need help dealing with ...

(Karl Mondon/Bay Area News Group) The next phone call is from a hospital about a ... Francisco division of the California ...

According to this information, 8×8 pricing starts at $24 per user, per month for its entry-level X2 plan. The VoIP provider ...

Multiple lawsuits allege that the ratings for several popular Medicare Advantage plans were skewed by a handful of bad customer service calls.

Kixie’s call center software boosts proactive sales and marketing efforts. It’s centered around calling and texting, ...

Even as the world is going digital, medical practice staff still spend a lot of time communicating over the phone. | Startup Hello Patient built generative AI agents to do the work of traditional ...

(TNS) — Whether it’s a research project on the Civil War or a science experiment on volcano eruptions, students in the ...

Earlier this year, North Shore Medical Center in North Miami-Dade closed its critical but ... But Beyer told the Herald in a ...