New AI tools from Microsoft, Google, Intuit and Salesforce are going to help businesses move beyond generative AI to real AI.

His expertise in Microsoft Copilot, Dynamics ERP and CRM will make him an invaluable asset to Wild Tech, and his leadership ...

AI provides a revolutionary approach to CRM security by utilizing its data analysis, anomaly detection, and threat ...

In my April 2024 CRM column, I pointed out the fact that from the first sales performance study CSO did, in 2004, to the Sales Mastery’s most recent, in 2024, the win rate of forecast deals is ...

Microsoft is working with several industry sector specialist software providers to bring industry-specific AI models to its ...

Discover the benefits of sales automation and explore practical tips and examples to enhance your sales process today.

When companies invest in Microsoft Dynamics 365, they’re making a commitment to streamline their operations, enhance ...

Microsoft has partnered with Stimson Center to facilitate cross-boundary conversations that help ensure AI’s benefits are deployed responsibly across the globe. When our technology changes the world, ...

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